• Nivaa Creation (“We” / “Website” / “Site” / “App” / “Platform” / “Us”) is committed to protecting your privacy and ensuring the security of any personal information received from you (“Customer”). At Nivaa Creation, the confidentiality of our Customers is a top priority. We strictly adhere to the requirements of the data protection law established in India and this Privacy Policy is published in accordance with:
  a. Section 43A of the Information Technology Act, 2000;
  b. Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the “SPI Rules”); and
  c. Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011.  The purpose of this privacy policy statement is to explain to you what personal information We collect from your visit(s) to our Website, and how We protect the information that you provide to us when you use our Website. Any information that you provide to Nivaa Creation is subject to our Privacy Policy.  
• By accessing this Website or App and whenever you submit any information to Nivaa Creation, or use products and services offered by our Website / App, you agree to be bound by the terms of this Privacy Policy.
• As part of providing our Services to you, We may need to send routine communications to you, such as order transaction emails and other administrative messages through email and notifications posted on the Website or through other means available, including text and other forms of messaging. Though we prefer to communicate with our Customers via email, as may be deemed necessary, you agree to receive our phone calls related to your orders/request on our Website / App.
• When you sign up to receive our e-newsletters, We may periodically send emails about new products, special offers, or other information which you may find interesting and beneficial as well. If you do not wish to receive promotional information from us, you can, at any time, choose to opt out of receiving our promotional e-newsletters. To unsubscribe from our e-newsletters, you can follow the directions included at the e-newsletter.
• We are not responsible for any inaccurate information you provide to us, which may affect your shopping experience on our Website / App or the provision of Services to you.
• We do not automatically collect your personally identifiable information. However, you might provide us with your personal and demographic information – including your name, gender, age, address, phone number, and email address, in the course of interfacing on and interacting with our Website / App.
• We may also collect sensitive personal data or information about You when You use Our Service(s). We may also collect payment information such as Your payment card number, expiration date, billing, and shipping address. By using the Service, You consent to the recording, storage, and disclosure of such communications You send or receive for these purposes.
• During your visit to our Website / App, We may automatically receive technical information about your computer/device, including your IP address, your computer operating system, time-zone, mobile device details, browser type, and browser plug-in details, due to the communication protocol settings on the Internet.
• When you browse our Website / App, We may also collect information regarding the pages you viewed, the web addresses from which you arrive or click through to, time spent on certain pages, download errors, and page response times. All this information helps us analyze Customers’ trends and preferences and thus assists us in improving our service.
• We will collect and retain your personally identifiable information only to the extent that it is necessary to fulfill our services to you. Any personal information submitted by you to the Website or collected by us will be used ONLY for the purposes mentioned below:

1.  To carry out our obligations arising from your requests for our products and services;
2. To improve our Website’s functionality, and to customize your future shopping experience with us;
3.  To make sure that our Website content is presented in the manner that is most effective for you;
4.  To communicate with you about any changes to our services; and
5. To verify your identity and perform checks to prevent fraud.

• Information about our users is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described herein:
  a. We work closely with affiliated businesses. In some cases, such as third-party merchants, these businesses sell offerings to you through the Platform. In other cases, we provide services jointly with or on behalf of these businesses. Information may be shared with such businesses on a need-to-know basis and to provide you with Platform services.
  b. Depending on which payment service you use, you may need to disclose your or your recipients’ phone number or e-mail address to us or to other users so they can send payments to you or receive payments from you.
  c. We do not disclose your financial information (such as credit card information) to any merchant or other recipient of payments you make without your prior consent.
  d. We employ financial institutions, other companies, and individuals to perform functions on our behalf (e.g., processing payments, verifying identity, customer service).
  e. Sometimes we send offers to selected groups of customers on behalf of other businesses. When we do this, we do not give that business your name and address.
  f. We release account and other personal information when we believe release is appropriate to comply with the law, enforce our policies, or protect rights and safety.
  g. Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Cookies

• “Cookies” are small pieces of information placed by a website onto your computer’s hard drive. Cookies do not collect any sensitive personal information from you. We use cookies to analyze data about our website/app traffic, which helps us save your preferences for your future visits. This allows us to customize our website according to your interests, enabling us to deliver a more personalized service. You may choose to accept or decline cookies. Please be aware that by declining cookies you may be unable to use our website to its fullest capability.

Social Media Integration

• We allow You to create an account and log in to use the Service through the following Third-party Social Media Services: Google, Facebook, Instagram, X (formerly Twitter), and LinkedIn. If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data associated with Your Third-Party Social Media Service account.

Data Retention

• We retain personal data for as long as necessary to provide the access to and use of the website, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

Force Majeure

• Nivaa Creation shall not be held responsible for any loss, damage, or misuse of Your Personal Information if such loss is attributable to events beyond our control, including but not limited to natural disasters, cyberattacks, strikes, or government actions.

Changes to Privacy Policy

• We reserve the right to change, modify, add, or delete portions of this Privacy Policy at any time. Continued use of our Website / App following any such amendments will be deemed as acceptance of the updated Privacy Policy. Please review this page periodically.

Contact Us

• If you have any questions about Our Privacy Policy, you may contact us at nivaacreation238@gmail.com.